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SKY Refund Policy
Last Updated: [30/07/2025]
At SKY we want you to love your purchase. If something isn’t right, we’re here to help.
Eligibility for Refunds
We accept returns and issue refunds on full-priced items under the following conditions:
* Items must be returned within 14 days of delivery.
* Items must be unused, unwashed*, and in original condition with all tags attached.
* Proof of purchase (receipt or order number) is required.
Non-Refundable Items
The following items are not eligible for refunds:
* Items marked Final Sale or Clearance
* Gift cards
* Worn, altered, or washed items
* Custom or personalize orders
How to Request a Refund
1. Contact Us at [skyapp07@gmail.com or phone no:- +91 9391583649] within 14 days of receiving your order.
2. Include your order number and a brief description of the issue.
3. Once approved, we’ll provide return instructions.
Refund Process
* Once we receive your returned item and inspect it, we’ll notify you.
* If approved, your refund will be issued to your original payment method within 5–7 business days.
* Shipping fees are non-refundable unless the return is due to a mistake on our part (e.g. wrong item or defect).
Exchanges
We currently do not offer direct exchanges. Please return the item for a refund and place a new order.
Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 7 days of delivery, and we’ll make it right.
Contact Us
For any questions about our refund policy, feel free to reach out:
📧 \[skyapp07@gmail.com]
📞 \[+91 9391583649]
📍 \[adress: Telangana (Hyderabad) mankhal village, PIN code 501359]
